Warranty

The LeisureGrow philosophy is built around producing high-quality, versatile products.  Our materials are carefully considered with longevity and safety in mind, coupled with our friendly customer care team who are on hand for advice and assistance.

Our LG Outdoor limited warranties range from 1 to 3 years giving you extra peace-of-mind.

Please register your LG Outdoor product online to receive your limited warranty. Click here to go to the online warranty registration page.

General Warranty Conditions

The warranty applies to the original purchaser from the date of purchase and covers manufacturing faults and defects only.  If an item should fail as a result of a manufacturing fault or defect under normal domestic use, the manufacturer at their discretion will repair, refinish or replace the failed item.

The manufacturer reserves the right to substitute failed items with a similar product should the model or colour no longer be available.  Any replacement will be for the failed item only, not a complete set.  The original warranty period is not extended in the event of a repair, refinish or replacements.

In the event of a failure, it is the customer’s responsibility to return the item to the store of purchase along with a copy of the receipt.  LG Outdoor will confirm that we have a completed warranty card from the customer, completed at the time of purchase for warranty to have been registered.  Warranty specifically excludes general wear and tear, rusting of steel components and parts, corrosion, commercial use and damage caused as a result of failure to observe reasonable care, maintenance and assembly instructions for both furniture and hardware.

In all instances where a product is not covered by one of our limited warranties a standard 12 month warranty will apply.

 

Below is a list of the limited warranties we currently have in place.

Monaco, Saigon and Marseille

Aluminium Frames: 3 year limited warranty, which excludes damage to the finish caused by corrosion, scratching, pitting, fading or oxidisation

Weave: 3 year limited warranty which excludes scratching of wicker finish and dis-colouration

 

Copenhagen and Stockholm

Wooden tables:  2 year limited warranty which excludes fading, cracking and splitting, which may occur over time as the wood ages naturally due to the usual weathering process (these changes will add to the distressed vintage appeal to the wood)

Aluminium Frames: 3 year limited warranty, which excludes damage to the finish caused by corrosion, scratching, pitting, fading or oxidisation

Weave: 3 year limited warranty which excludes scratching of wicker finish and dis-colouration